Vidacom Fibre after sales support is a Nightmare

Vodacom Fibre after sales is a NIGHTMARE! Changed to Vodacom Fibre on the 5th Sept 2024 - took days to get them to come and install. Eventually I had to go to their offices to get them to install the fibre for which I had signed a contract starting 01st Sept! Then they don't have the tools, and do a temporary install by laying the fibre on the grass verge ABOVE GROUND, promising to come back the next day with the right tools to bury the cable. Of course this did not happen, so 7 weeks later (this week) the verge grass cutting guys from Ethekwini Municipality cut the fibre, and since then I have called at least 10 times, lots of promises, but nobody even call to tell me WHEN they will come and fix it, and do the job properly. These guys do not deserve our business - switching back to VumaTel on Monya!