CP
Charles P
1 reviews | Active since Jan 2019
09 Jun 2021, 08:15
Vidacom fiber
Dont deserve a star. VODACOM FIBER line been down since Saturday, phone spoke an agent on Saturday still waiting for response. Mailed as well got an SN number via email. Phoned agine on Monday, agent mention that with in 24h will be up and running got SN states pending. Service very bad, they should stop bs the customer.
If Not connection by 9 Wednesday Cheers Vodacom. Clearly you dont care about the ones who really matters.
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Vodacom's replyOfficial
09 Jun 2021, 08:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jun 2021, 08:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,