cM
cuthbert M
1 reviews | Active since Sept 2019
31 Aug 2021, 01:31
Vidacom choking me and my hard earned money
I cancelled my vodacom contract months ago and they even gave me the ref, Now they are still milking me and taking 600 rands after several months. I need all my money that you guys stole. My number is *** please call me as i want to cancel all my contracts and my close families' contracts before they make the same mistake I did. I have send you numerous emails with my email but you just dint want to reply. #WIN
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
31 Aug 2021, 06:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Aug 2021, 06:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
cM
cuthbert M's updateReviewer Update
31 Aug 2021, 08:02When when, because everytime you say this, no one ever calls. I am taking about something which occured almost 3 weeks ago now! #WIN
cM
cuthbert M's update31 Aug 2021, 08:02
Reviewer Update
When when, because everytime you say this, no one ever calls. I am taking about something which occured almost 3 weeks ago now! #WIN
cM
cuthbert M's updateReviewer Update
14 Sept 2021, 12:03Who said it must be put in my vodacom account? I explicitly stated my bank account and you confirmed by message and mail on the 10th that you will pay it to my bank account. Please change your mistakes are so tiring. I have made 23 calls now all recorded and i have used over 300 rands of data and airtime trying to get a simple thing fixed. Rather reply here and confirm because your lazy consultants never ever call back. The last message i got from Heather Janse Van Rensburg and i have send 3 more emails which she completely ignored!!!
cM
cuthbert M's update14 Sept 2021, 12:03
Reviewer Update
Who said it must be put in my vodacom account? I explicitly stated my bank account and you confirmed by message and mail on the 10th that you will pay it to my bank account. Please change your mistakes are so tiring. I have made 23 calls now all recorded and i have used over 300 rands of data and airtime trying to get a simple thing fixed. Rather reply here and confirm because your lazy consultants never ever call back. The last message i got from Heather Janse Van Rensburg and i have send 3 more emails which she completely ignored!!!