Vidacom call centre no answer for 1 hour

Item: Vodacom
Rating: 1
Author: Michael G

I called Vodacom call centre. I was on two calls with a combined time of 1 hour but no answer on both calls. On the first call they disconnected the call. On the second call for 30 minutes no answer either. The service was pathetic as no answer.

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Replies (1)

Vodacom's replyOfficial

13 Apr 2026, 07:38

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply13 Apr 2026, 07:38

Official