ST
Steven T
1 reviews | Active since Aug 2025
14 Aug 2025, 18:15
VIDACOM ****
Watch out for the Vodacom upgrade ****. Vodacom sais that i am in the top echelon of vodacom clients, they make promises over the phone to ensure i upgrade, then today i receive an entry level S25 .Its a smaller phone than the one im upgrading from.?????? They will tell you anything to get you to agree, and then they send you ****!!!!!! Im Soooo unhappy.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Aug 2025, 07:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Aug 2025, 07:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team