KR
Kelly R
1 reviews | Active since Jun 2021
02 Jun 2021, 13:08
Vidacom
I signed a contract to get Vodacom fibre from the 1st April 2021.Today is the 2nd June and I am still waiting for Vodacom to connect my fibre.When I contact customer care I get told within the next 24 hours you will be connected.It has been 2 months.Shocking service from Vodacom.
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Vodacom's replyOfficial
02 Jun 2021, 13:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2021, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team