Vidacom
I deposited money into vodacoms account by accident. I have emailed the proof 5x times of the deposit and spoken to the accounts department twice yet they refuse to pay my money back to me. If it was the other way round and I owed Vodacom money it would be the end of the world. It has been two months now. Unfair
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Replies (2)
Vodacom's replyOfficial
01 Apr 2018, 08:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2018, 08:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Apr 2018, 11:53Good day
Thank you for taking my call; we regret taking note of your experience.
We are attending to this matter. Please check your bank account by Friday next week.
We apologise for the delay and for any inconvenience caused.
Please review your Hellopeter post as soon as matter is resolved.
Regards
Moddy
Best regards,
Vodacom's reply06 Apr 2018, 11:53
Official
Good day
Thank you for taking my call; we regret taking note of your experience.
We are attending to this matter. Please check your bank account by Friday next week.
We apologise for the delay and for any inconvenience caused.
Please review your Hellopeter post as soon as matter is resolved.
Regards
Moddy
Best regards,