RB
Ronelle B
1 reviews | Active since Mar 2025
23 Mar 2025, 15:54
Vidacim complaint
VODACOM complaint. How do you get to speak to a human? My logged problem not being taken seriously, BAD CUSTOMER SERVICE FOR SURE!
Helpful (0)
Replies (6)0
Replies (6)RB
Ronelle B's updateReviewer Update
23 Mar 2025, 15:58Vodacom Customer is null and void
RB
Ronelle B's update23 Mar 2025, 15:58
Reviewer Update
Vodacom Customer is null and void
Vodacom's replyOfficial
23 Mar 2025, 17:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Mar 2025, 17:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
RB
Ronelle B's updateReviewer Update
23 Mar 2025, 20:08Please note, I cannot receive calls due to the tower outage. I try and explain that, but it falls on deaf ears. I cannot make calls or receive any. That's the problem even your reply is illogical!!
RB
Ronelle B's update23 Mar 2025, 20:08
Reviewer Update
Please note, I cannot receive calls due to the tower outage. I try and explain that, but it falls on deaf ears. I cannot make calls or receive any. That's the problem even your reply is illogical!!
RB
Ronelle B's updateReviewer Update
23 Mar 2025, 20:10I need the tower to be restored, nobody at VODACO seems to understand, before I can receive a call!
RB
Ronelle B's update23 Mar 2025, 20:10
Reviewer Update
I need the tower to be restored, nobody at VODACO seems to understand, before I can receive a call!
RB
Ronelle B's updateReviewer Update
25 Mar 2025, 16:37Thank you VODACOM for taking care of my specific problem, kindly appreciated. Thank you also for the follow up all to check all is in order.
RB
Ronelle B's update25 Mar 2025, 16:37
Reviewer Update
Thank you VODACOM for taking care of my specific problem, kindly appreciated. Thank you also for the follow up all to check all is in order.
Vodacom's replyOfficial
28 Mar 2025, 10:02Dear Ronelle You are most welcome. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Mar 2025, 10:02
Official
Dear Ronelle You are most welcome. Regards Vodacom Consumer Website Team
Best regards,