***** VICTIM TWICE AT VODACOM

I have been a victim of ***** and it has also been noted by the SAFPS. In 2023 I had an incident with Vodacom stating that I have bought 2 phones in Bloemfontein, where as I am currently based in Gauteng, Benoni. I contacted Vodacom ***** department and the matter was resolved. I am however disappointed and raged by the fact that I am currently experiencing the same issue AGAIN with Vodacom. How negligent can your Customer service or online services be to allow such a matter to happen AGAIN. Today I received an sms for a delivery that I know nothing about. PLEASE EXPALIN YOURSELF HOW YOU ALLOW SUCH TO HAPPEN AGAIN!!!!!!!