Victim of violent crime left unsupported

Ms. Blignaut at Hartenbos Vodacom left my mother-in-law stranded without service after a violent crime occurred in Pretoria. We explained the situation and bought a brand new phone from her. We as her children urged her to port to MTN. Her Vodacom phone was only activated three days later after numerous attempts to rectify any changes and complaints. As a grandmother, sister and mother far away from home, she was greatly inconvenienced by Ms. Blignaut’s actions and the nonchalant attitude of Vodacom’s employees. We find this conduct unacceptable and extremely unprofessional.