Victim of ***** at Vodacom

There is a contract that was **********ly taken on my name and a lady called Cassandra contacted me through an email and advise that all was in order the contract has been removed from my name but now I received my credit score feedback from Experian it shows that I am owing Vodacom an amount of R3173 and I tried contacting your customer care which I can not go through because it requires me to enter the Vodacom cellphone number I want to enquire about. I DON'T HAVE A VODACOM CELLPHONE NUMBER AS I DON'T HAVE ANY CONTRACT WITH VODACOM. This is really frastrating me coz you guys are messing my credit profile with this contract nonsense of yours. I need it be removed from my name I beg.