CR
Christine R

1 reviews | Active since Nov 2015

26 Apr 2021, 17:22

VICK ZUNGU - THE BIGGEST ASSET TO VODACOM

This would have been the worst review ever! My hubby and I were on the verge of cancelling our entire fibre contract because no one actually made the effort to actively call back and work on our activation issues. I was told to be patient because Yolanda will look into it (the Metrofibre consultant). I am still waiting to hear back about what Yolanda actually did. Frustrated as I was, I called again as a final attempt and then the most amazing consultant answered!

VICK ZUNGU is an asset to Vodacom! He is was impeccable! Called me back when we got disconnected, after I needed to attend a meeting and ensured I was a happy customer. I am so so so grateful! Thank you Vick! I am finally connected!

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