CM
Costa M
1 reviews | Active since Dec 2017
01 May 2020, 11:33
Viacom is debiting me without any authorization
recently I have been getting debit orders from Vodacom which are not authorized! Vodacom has taken over R2000 rand from me over the past 3 months and I have been trying to stop this to no avail.
I want my money back that Vodacom has debited off my account I have sent an affidavit to their ***** department already and now I'm sending my second. I want this issue sorted as I have not had any contracts with Vodacom for over 7 years and did not renew anything with them.
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Replies (1)Vodacom's replyOfficial
01 May 2020, 13:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2020, 13:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
