CM
Costa M

1 reviews | Active since Dec 2017

01 May 2020, 11:33

Viacom is debiting me without any authorization

recently I have been getting debit orders from Vodacom which are not authorized! Vodacom has taken over R2000 rand from me over the past 3 months and I have been trying to stop this to no avail.

I want my money back that Vodacom has debited off my account I have sent an affidavit to their ***** department already and now I'm sending my second. I want this issue sorted as I have not had any contracts with Vodacom for over 7 years and did not renew anything with them.

0
Replies (1)
Vodacom
Vodacom's reply01 May 2020, 13:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team