1 reviews | Active since Nov 2013
Vetting recycled numbers before issuing to new users
Application of Recycled Numbers to new users:
Pls advise how this process is vetted and app****????? I have a new 2 for 1 contract deal for kids and both numbers issued is very much active.!My kids get spam calls daily, banking confirmation smss as well as romdom sms from eskom for eg which is absolutely annoying!!I have blocked numbers but these numbers are still being spammed. The contacts and messages are visible to me with personal conversations and loads of contacts still available and still visible. This practice needs to be vetted and app**** properly as this is certainly a violation of privacy and is also not appropriate for my kids to be receiving. The contact centre says there is nothing that can be done. Why cant these issues be cleared up before allocating to new users. There is also no forum for me to bring this to your attention other than hellopeter as your email addresses are not available.
Super annoyed! Please contact me.
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
