Vetting contract

Yesterday I've received a msg from vodacom that my contract is successful, so when I followed this up with vodacom call center I was informed that the contract was opened in UMthata Madeira, when I called them they blatantly **** and said they know nothing of that sort and the account was not opened there.

While am based and reside in Cpt, how did my information get to uMthata Madeira vodacom center.

I just want someone to own up and solve the situation, Hlumela one of the sales reps in Mtata Reps was rude and treated my case with condescending manner, with a distasteful attitude.

While am shocked and hyperventilating with the matter as I have never been subjected to such. Am disgusted, angry whatever happened to Pippi act as my personal information was all there and never gave consent to getting a contract.