1 reviews | Active since Apr 2019
Very worst service EVER!
I ordered a online 2 for 1 deal on the 9/10th April 2019. Everything looked to be in order but when the sim cards was supposed to be active nothing happened. I struggled at various Vodacom outlets with no success... apparently when you purchase something online they don't give you any support at the shops. Well after numerous calls to the call centre and the online department one sim card was active but not the other? I have tried everything and was promised again and again they will contact me... nothing. Conclusion at the end is the one sim card is faulty and needs replacing... but nothing gets sorted and they expect me to purchase a new sim and pay for the sim swop.
Fantastic!!! no problem with my money, that was ALREADY deducted … but I should be happy with faulty goods and no service?
Totally pathetic!!!! PLEASE contact me!
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team