HK
Hajo K
1 reviews | Active since Jul 2011
16 May 2016, 13:36
Very weak signal - not existing service
<p>Beginning of March (so just about 10 weeks ago!) we logged a complaint with Vodacom regarding the signal strength received inside our rooms. We are running a guesthouse and our clients rely on a good signal when it comes to their phone calls and data usuage. All over the signal is too weak. All we received on 03 March was the reference S3-GPV2V-VQM0L and the information, that technicians will come within 2 weeks and we will be notified of the outcome of their testings. Since nothing was ever heard again, no technician showed ever up for testing inside our rooms. In the meantime we recommend our clients to use other network providers...</p>
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
17 May 2016, 05:33Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2016, 05:33
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
