ZS
Zawo S
1 reviews | Active since Nov 2018
19 Dec 2018, 10:19
Very vvery very angry customer,beyond engry
I laid a complaint about Vodacom last month.
To cut the story shot I finally received the speaker yesterday,when I try to charge it today it's faulty it won't charge and I am being told by the store manager(Khashiefa) that,it is not their fault because I was given a fully charged speaker yesterday.
I am so angry at Vodacom Hout Bay the way they have been treating me.it is as if I borrowed the speaker or I took it on credit.
After I waited for three months to get the speaker back. I am done with Vodacom I want my money back and some one from the top.needs to give me a call
Vodacom has been treating me like a **** of ****,please stop playing with us and stop selling us faulty staff.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Dec 2018, 11:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Dec 2018, 11:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ZS
Zawo S's updateReviewer Update
19 Dec 2018, 12:27Vodacom please I want my money back and cancel my two contracts I have with you...What you doing to Me it is not fair
ZS
Zawo S's update19 Dec 2018, 12:27
Reviewer Update
Vodacom please I want my money back and cancel my two contracts I have with you...What you doing to Me it is not fair
ZS
Zawo S's updateReviewer Update
20 Dec 2018, 12:33Good day
I made contact with the store ,I was given my speaker back and I was told the owner of.The store is not going to replace it or give my money, back a i have requested,I can not be given two speakers both with the same fault,wors part is that the second speaker is not even new .
I am sorry Vodacom I am.not gonna leave this just like that, I have no choice but to take this to the ombudsmen or icasa complains department
ZS
Zawo S's update20 Dec 2018, 12:33
Reviewer Update
Good day
I made contact with the store ,I was given my speaker back and I was told the owner of.The store is not going to replace it or give my money, back a i have requested,I can not be given two speakers both with the same fault,wors part is that the second speaker is not even new .
I am sorry Vodacom I am.not gonna leave this just like that, I have no choice but to take this to the ombudsmen or icasa complains department