AE
Anton E
1 reviews | Active since Jun 2018
19 May 2021, 12:45
Very vey bad service
The service was so bad, after struggling for months to get the fibre installed and working we cancelled the application and went to Level-7. Never did we receive an LTE router or even got contacted for an update on the situation. Level-7 got the installation sorted and fibre up and running within 4 days.
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Vodacom's replyOfficial
19 May 2021, 13:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 May 2021, 13:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team