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Danica S
1 reviews | Active since Apr 2021
08 Sept 2022, 15:23
Very very very bad service !!!!!!!
We have been struggling for month after month after month !! We are still paying more for a contract that we should ! We are still receiving less data as we should !! We have made 1000 calls to vodacom but looks like you are just not intrested ti fix your very big problem !!!! We have a few business accounta from Vodacom but still have ti struggle just to fix a huge mistake !!! How many times must one call and be told the problem will be fixed ?? As a very loyal Vodacom Business account owner I am very very very tempted to take away all by business !!!!! You are ***********
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Replies (5)0
Replies (5)
Vodacom's replyOfficial
09 Sept 2022, 08:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2022, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Danica S's updateReviewer Update
18 Sept 2022, 13:04Still nothing has been sorted out !!!! What is wrong with Vodacom !!!!!!!! Sort your stuff out now !!!!!
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Danica S's update18 Sept 2022, 13:04
Reviewer Update
Still nothing has been sorted out !!!! What is wrong with Vodacom !!!!!!!! Sort your stuff out now !!!!!
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Danica S's updateReviewer Update
22 Sept 2022, 12:00Did you call ???? NO !!!
You have said the same thing now for month after month !!!! Nothing is being done .... why can you not fix the problem ???? Why are you *****ing money from me?????????????????
You have said the same thing now for month after month !!!! Nothing is being done .... why can you not fix the problem ???? Why are you *****ing money from me?????????????????
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Danica S's update22 Sept 2022, 12:00
Reviewer Update
Did you call ???? NO !!!
You have said the same thing now for month after month !!!! Nothing is being done .... why can you not fix the problem ???? Why are you *****ing money from me?????????????????
You have said the same thing now for month after month !!!! Nothing is being done .... why can you not fix the problem ???? Why are you *****ing money from me?????????????????
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Danica S's updateReviewer Update
15 Oct 2022, 18:51Still Vodacom has not sort out this issue !!!! Still no call !!!! Why must we struggle with you ??? As a very loyal customer for very long !!!!! We are still being billed to much !!!!!!!! What is the problem ?? Why can you not do your job !!!!!!!!!!!!! This is getting out of hand !!!!!!!!!!!
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Danica S's update15 Oct 2022, 18:51
Reviewer Update
Still Vodacom has not sort out this issue !!!! Still no call !!!! Why must we struggle with you ??? As a very loyal customer for very long !!!!! We are still being billed to much !!!!!!!! What is the problem ?? Why can you not do your job !!!!!!!!!!!!! This is getting out of hand !!!!!!!!!!!
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Danica S's updateReviewer Update
22 Nov 2022, 20:08Still no help from Vodacom !!! Still paying over R300.00 more every month on my contract !!! This has been going on for 8 months !!! You have been *****ing from me for 8 months !
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Danica S's update22 Nov 2022, 20:08
Reviewer Update
Still no help from Vodacom !!! Still paying over R300.00 more every month on my contract !!! This has been going on for 8 months !!! You have been *****ing from me for 8 months !