Very very upset and disappointed

So I've discovered that my number or line gas been disconnected after we've been clients in forever 🤔 Since last week Saturday I've been trying to make contact with Vodacom abd everyday since then. All I'm asking is how do I go about by having my line or number restored. No factual info. Only factual feedback what's your number etc and nothing after that. Sending emails everyday is not working. I've had the same number for so many years