J
Jean
1 reviews | Active since Jul 2024
25 Sept 2025, 13:03
Very very unhappy customer
After being 18 years with Vodacom I am honestly furious , I have phoned over and over and over and nothing is being done about my problem , they keep debiting me different amounts on my account , money which I don't have , nobody gets back to me I have warned Vodacom I will not pay them a single dime again till they fix my problem
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Replies (2)J
Jean's updateReviewer Update
25 Sept 2025, 13:10Hello I have been a customer of vodacoms for 18 years , 4 months ago I was offered 2 phones of which only 1 worked the other was faulty so I sent it back , but Vodacom kept charging me for the contract I find it unfair that I must pay for something I'm not using
J
Jean's update25 Sept 2025, 13:10
Reviewer Update
Hello I have been a customer of vodacoms for 18 years , 4 months ago I was offered 2 phones of which only 1 worked the other was faulty so I sent it back , but Vodacom kept charging me for the contract I find it unfair that I must pay for something I'm not using
Vodacom's replyOfficial
25 Sept 2025, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2025, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team