CA
Cheryl A
1 reviews | Active since Mar 2014
21 Sept 2021, 18:55
VERY VERY RUDE CUSTOMER SERVICE AGENT!!!!!!!!!!!!!!!!!!
We called for assistance at Vodocom at 6H50 on the 21/09/2021 and spoke to a very rude consultant named Nonhlanhla Kgamane. I think that she needs to understand that jobs are in demand and that you should treat customers with dignity and respect. In all my years of dealing with people I have never ever come across someone so rude, If this contract was not so new i would have it cancelled.
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Replies (1)Vodacom's replyOfficial
22 Sept 2021, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
