CA
Cheryl A

1 reviews | Active since Mar 2014

21 Sept 2021, 18:55

VERY VERY RUDE CUSTOMER SERVICE AGENT!!!!!!!!!!!!!!!!!!

We called for assistance at Vodocom at 6H50 on the 21/09/2021 and spoke to a very rude consultant named Nonhlanhla Kgamane. I think that she needs to understand that jobs are in demand and that you should treat customers with dignity and respect. In all my years of dealing with people I have never ever come across someone so rude, If this contract was not so new i would have it cancelled.

0
Replies (1)
Vodacom
Vodacom's reply22 Sept 2021, 07:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team