MJ
MJ J
1 reviews | Active since Aug 2023
11 Aug 2023, 14:31
Very very poor service.
Vodacom insurance department is a ****. Pleasssssse don't even attempt to consider them. The whole team is channeled to decline all the claims. I was told that i am only covered for a ****** phone and not a missing one.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Aug 2023, 11:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2023, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team