GD
Gavin D
1 reviews | Active since Oct 2022
11 Oct 2022, 17:43
VERY, VERY POOR SERVICE
Ordered an upgrade online 2 weeks ago - still waiting. Have now made 7 follow up calls - same comment every time - we will check with the courier company and get back to you - they never do. I am already being charged at the new rate, but still await the phone. Service is atrocious at best!
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Vodacom's replyOfficial
12 Oct 2022, 07:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Oct 2022, 07:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team