VERY VERY POOR SERVICE

Hi all.

So Dean called me last week and advised ne that a consultant would call me back with regards to my query......

Well, that has still not happened and I am still waiting for this consultant to call me back. Its ironic that I have been a customer with vodacom for over 10yrs and this is how they treat their loyal customers.

Vodacom is quick to call you and tell you you owe them money, but when you query your account details with them, then no one actually cares, and if you don't pay them then your phone gets switched off.

I have never had such POOR SERVICE I MY LIFE......???????? Maybe one day they will get back to me.

The reference number is *** which Sharleen gave me from Elite Mobile who said she will escalate the matter to vodacom well maybe they don't understand tye meaning of the word, escalate means get it done urgently.

Let's see if anyone us going to call me back..... Otherwise I am going to write more reviews.