SK
Syborn K
1 reviews | Active since May 2023
03 May 2023, 14:29
VERY VERY POOR CUSTOMER SERVICE
***** was done on my account on the 18-19th march 2023 they upgraded my number and opened three more lines under my name i reported on the 23 march 2023 send all required documents till to date they haven't said anything to me, and they have already update my TransUnion credit score as missed payment I called and went to Vodacom head office in midrand they couldn't help me, now they sent me a bill of R28000 they want me to pay that amount
Ref no :EC-1LTF-1OVONA and EC-1LVP-1KL6MK
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Replies (2)
Vodacom's replyOfficial
04 May 2023, 07:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2023, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SK
Syborn K's updateReviewer Update
08 May 2023, 12:29Vodacom I am still waiting for you call
SK
Syborn K's update08 May 2023, 12:29
Reviewer Update
Vodacom I am still waiting for you call