sT
stanley T

1 reviews | Active since Mar 2015

08 May 2018, 10:13

VERY VERY POOR AND UNPROFESSIONAL

even if you log a complaint with Hello Peter they dont care they just feed you some ******* about how a consultant is going to look in to your problem and contact you but they fail to mention when seems like just a eye blind so people think they respond quick but they dont POOR SERVICE

A WEEK AND 24 HOUR TO TRY AND DO SIM SWOP AND STILL NOT DONE

0
Replies (2)
Vodacom
Vodacom's reply08 May 2018, 10:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 May 2018, 10:23
Official

Good Day Stanley

Kindly note that the above query has been attended to and feedback has been provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team