VERY VERY DISAPPOINTING

Its rather sad that a profound company like Vodacom has poor customer service ,This is now the 3rd month & I am still awaiting feedback regarding the ********** contracts taken on my name. I have been given the total run around every time I called I put through various departments but no one could assist . Till now I have been very patient as I was told that the ***** department is working with the case if this was the case I wouldn't be still receiving statements amounting to R5886.00 nor would I be receiving phone calls from your collections department telling me my account is in arrears. I really don't know what else to do to get this matter resolved this is damaging my name on the ITC as I planned to purchase a house & they came back to me stating that Vodacom has listed me????? if someone actually did their jobs accordingly this would be solved .I mean 3 months ??? if you people did your jobs properly from the very beginning we wont have this problems. Seems to me that someone in Vodacom must also be involved with these ********** cases. I would expect an answer not just a response on Hellopeter saying someone will contact me because this never happens .