Very very disappointed in Vodacom

I was due for an upgrate. I called the online team on 22/03/2020 the lady helped me with all I needed. Told me that I will get an sms soon and the things will be delivered in 48hours. On the 23/03/2020i received that sms saying its with Ram for delevery. Then I get a email from Ram saying thye can't deliver as I'm not home. I called vodacom again. The lady said she will sort it out. The day after that I called again as we heading for lock down. Then only I hear that the tablet I ordered was out of stock. I ask what to do. The lady said we have to wait for lock down to over then we can proceed again. So on the 7 of April I call them again. The lady lebogan assisted me. We did a new application. And she said over the phoned that is recorded "let me see what tablet we have in stock" there I explain about ram that never called or sms me. She said she will talk to them herself. The. The next day a guy called me. Said my delevery is ready he needs my details. Once again only for one order as they don't have stock for the tabled once again. He said I will have my delevery in 48hours and now when I track my parcel with ram it say again thye could not find me home. How can thye not find me hom if I gave the 3rd party number and its lock down she is at her home 24/7. Thye wait to say rade my service but when it come to service thye don't deliver. And every time I ask for a manager of a person in charge thye say thye will call me back till today I have not heard from them. If been a good client and never missed one payment and this is the service I get.