VERY VERY DISAPPOINTED

As per vodacom's response on Hello Peter on 13/12/2019, a consultant would have given me a call which to date never occurred. I am now calling Vodacom insurance as I type this review and have been hanging on for 20 minutes listening to a very depressing tune that sounds like a radio that is going to give in any moment. I am not pleased with Vodacom's insurance department at all, Insurance premiums get deducted on time every month and now that I need to lodge a claim this is the service that I receive.