Very very bad service provider
Extremely Extremely frustrated with Vodacom I being trying to whole afternoons to get hold of help at Vodacome. I suspected that someone is trying to do a simswap with my number and I didnt authorize that 1. Cant get through the customer service 2. Try to chat on line, iam directed to Tobi, Tobi cant direct me to a live person 3. Went to Southgate Mall Vodacom shops both the shops could help, one of the staff suggested that I call customers service after 8 still jo live person to talk to. 4. Went online again on contacts all the emails provided are unavailable
I being using Vodacom for more tha 20 years but this is the most frustrating about any service provider. Because I cant get help while I suspect that someone is trying to do a simswap without my Authority and if I got to be a victim of simswap ********** and I cant help from my service provider. I will definitely sue Vodacom very bad.
If in anyway I want a simswap I will go to Vodacom shop.
