MT
Mbulelo T

1 reviews | Active since May 2017

02 Oct 2023, 16:03

Very Very bad service ...Money taken out but no service

Very bad service from Vodacom fibre, we have been sent from pillar to post and all types of excuses between Vuma Tel and Vodacom. Call was logged in September and today is the 02nd and still fibre is not connected.

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2023, 07:16
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team