VERY, VERY bad service from Vodacom Shop Fourways!!

<p>On Thursday I called Vodacom Shop Fourways to find out if they had the Vodafone Smart Prime 7 and a person called John confirmed that they did have one last one in stock. I begged John to keep it for me, as my phone was damaged and I needed another phone urgently. He said he would and I cancelled meetings and made a plan to get to them post haste. When I got there, he was busy with another customer so I patiently waited. When he finally got to me, it turned out that the phone he had in stock was a totally different model and the price was 5 times more than the one he said he had in stock. Having been messed around and inconvenienced to a great extent, I still gave him the opportunity to make amends. John promised to get me the phone I wanted by the next day and said he would call me by 13h00. By 14h00 I had not heard from him, so I tried to get hold of him. He was busy with a customer, so I left a message. After an hour, when he had not responded to my message, I called again, albeit with a slightly irritated demeanour. The person told me that John had gone out for lunch, so you can understand my irritation as the situation started to degrade into anarchy. While I was venting, the person (unfortunately I failed to get his name) kept interrupting me. When I told him to stop interrupting me, he proclaimed that I was rude to him. He kept interrupting me and eventually put the handset on the table and walked off. I called again and spoke to a Rebecca and I made it very clear to her how unacceptable the situation was. John was still out on lunch, so I asked her to get him to call me. It is now 16h20 and still John has not called me. SHAME ON YOU VODACOM FOURWAYS!!! **** POOR SERVICE, YOU SHOULD BE ASHAMED OF YOURSELF!!!! </p>