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Adrie D

1 reviews | Active since Feb 2016

24 Jun 2016, 07:59

Very , very bad service from Vodacom

<p>I called this morning at 8:30, my cell was on a speaker and after 25 minutes somebody answered and said she is not online and need to trasfer my call. I waited 40 minutes before somebody else try to help me. We was still busy and then they cut the line. It is really not acceptable and bad services. I understand why most people go ovetr to Cell C. </p>

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Replies (1)
Vodacom
Vodacom's reply24 Jun 2016, 08:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team