Very Very Bad Service

Never have I ever received such a poor after sales service from a Vodacom in my life. On the 7th of Aug 2021 I app**** for a laptop deal with Vodacom Nigel and after 2 days we heard nothing and then decided to revert from continuing with the deal. On the 5th of September 2021 we again tried to open an new account with Vodacom at Springs but Nigel Vodaom never canncelled the deal and without my permission again tried toe put 2 deals thru on my name on 26 and 28 August 2021 when I have not given them permision to do so. At Springs they informed me to contact Heidelberg because it is listed under there name. Useless!!! As they told me to phone Nigel which first dont answer their phones and isnt even open on Sundays. Heidelberg just said I need to sort it out. So unprofessional. I wont recommend these branches to anybody. They just lost a customer