Very very bad service

<p>I wanted to cancel my contract in March but consultant convinced me to do a upgrade i then said no problem i will do that, i waited 2 weeks for my new alcatel 2 in 1 tablet/keyboard. I had to phone 3 times after Vodacom spoke to 5 different staff members before i received it, then to make things more worse is that the product is in now for the 3 rd time because it cannot read a sim card still today i have not received it, the 2 nd time when i got the keyboard back it is scratched and half open how the tech worked on it i have been a loyal customer for years and the are getting alot of money from me every year, staff attitude problems no name badges not friendly anymore no body willing to assist anymore not even managers </p>