BD
BONGEKA D
1 reviews | Active since Aug 2016
28 Sept 2020, 16:31
very very bad service
I am still not receiving any feedback I was due for a refund last month and I did not get my money back and again you debited for insurance that I have cancelled this month please refund me for 2 months and cancel this stupid insurance ???
I need feedback urgently and do not respond privately as you do mot sort out my stuff and just lie all the time when a client calls
how hard is it to refund me with the same energy that you have when taking my money from my account ?
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Vodacom's replyOfficial
29 Sept 2020, 07:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Sept 2020, 07:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team