Very very bad service

<p>I requested Vodacom to cancel my 3 contracts at 31 October 2016. Two of the contracts were activated to be cancelled end of October but the third one were cancelled on 30 September 2016. I phoned this morning at 7h30. Vodacom promised to listen to the call and rectify their mistake. I later phone and spoke to Tebogo. She promised that her teamleader Dabelo will phone me but nothing happened. I phone again and spoke to Sepisiso in Johannesburg. He will send an email to his teamleader Louisa to sort the problem. He cant copy me because the emails are only internal. My ref S3/g6a18/8/h/01. Is there somebody at Vodacom who can handle enquieries?</p> <p> </p>