Very very Bad Customer and unprofessional service.

Good day I'm so so ****ed off at vodacom. I have been a vodacom client having 4 contracts. Last month I have upgraded one of my number to a newer devise. The consultant was very persuasive and I fell for a trap, I subsequently sign up online for a combo deal consisting of 2 handsets. 4 days later I was called by vodacom accounts department informing me that my account is in arrears. With disgust and annoyance I failed to understand how possible is that for the past 4 years I have been paying all my 4 contracts promptly with no hesitance just after 4 days after agreement then I'm in arrears. Bearing in mind this is the second time something of this nature taking place. Due to accounts or upgrade department blunder I will be subjected to be listed on credit bureau as a bad payer whilst vodacom will anticipate to wrongfully deduct more that R4600 from my account despite where it's been vodacom's fault. To date no one from vodacom called me after I was advised my issue has been escalated to Accounts & Billing. It's high time I cancel and switch my contracts as vodacom ducks, they dknt give a damn about their clients.