Very very angry customer

I just cant deal with vodacom anymore I have a fibre contract since November 2019 and been having endless problems every 2 months there is something wrong with my connection. Last week the 10th of June my connection went down called vodacom customer care endlessly every single day till now and being promised a technician will be sent out however nothing was done no escalation was ever even captured. I spoke to numerous agents and managers named John and Mr Thomas which promised to call me with an update or to send out a technician yet still nothing no call. I am fed up with this **** service as I am planning to move to a different service provider if this problem persists and I will never ever deal with vodacom again all I want is assistance as all my calls falls on deaf ears!!!