RC
Rakelly C
1 reviews | Active since Mar 2019
16 Mar 2019, 08:40
VERY VERY ANGRY CONSUMER
Hi there, I will go onto everything social media platform and the papers about Vodacom! They want to threaten me with legal action on a non existing account. I have asked for a settlement 2 years ago of which I have made my settlement payment in full. Now they still demanding money from me that I believe I Do Not owe them. They are a bunch of leaches preying on people. I will take them to Carte Blanche if they do not write off this money they forcing me to pay.
I want an apology for their *********** staff and my name to be cleared from their data base.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
16 Mar 2019, 18:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Mar 2019, 18:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
