ZN
Zethu N
1 reviews | Active since Jan 2025
17 Jan 2025, 13:22
Very very angry and Annoid customer
I'm Zethu Cynthia Nkosi *** *** *** I was having a Contract with Vodacom their service is poor with my Contract ended on 10.11.2024 but now I'm receiving invoice that I need to pay R1800 I don't know about it they never told me about cancellation after the 01.11.2024 no one told me about it I'm so disappointed about there serving I won't be able to pay that amount of money I don't have the money I can pay is only R600 but extra I don't have so they decide to block my phones please assist me I don't have that much to pay I'm ****ed off with the service of Vodacom.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
18 Jan 2025, 11:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jan 2025, 11:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
