ZN
Zethu N

1 reviews | Active since Jan 2025

17 Jan 2025, 13:22

Very very angry and Annoid customer

I'm Zethu Cynthia Nkosi *** *** *** I was having a Contract with Vodacom their service is poor with my Contract ended on 10.11.2024 but now I'm receiving invoice that I need to pay R1800 I don't know about it they never told me about cancellation after the 01.11.2024 no one told me about it I'm so disappointed about there serving I won't be able to pay that amount of money I don't have the money I can pay is only R600 but extra I don't have so they decide to block my phones please assist me I don't have that much to pay I'm ****ed off with the service of Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply18 Jan 2025, 11:27
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team