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az.neolife az.neolife

1 reviews | Active since Jan 2013

05 Jun 2017, 07:41

very urgent need Head Supervisor at CIC Vodacom to contact me without delay please

<p>Thank you for your reply. I didn't contact Vodacom on hello peter to speak to a consultant. I need someone in charge to phone me immediately. I have been promised that a "consultant will resolve my issue within 4 days. Not good enough. Ongoing issue since mid May and I need your help NOW. Really highly appreciated.</p>

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Replies (4)
Vodacom
Vodacom's reply05 Jun 2017, 09:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jun 2017, 15:45
Official

Dear Antoinette,

As discussed, your query has been addressed and resolved.

Thank you for your time.

Regards,

UW

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az.neolife az.neolife's update06 Jun 2017, 16:45
Reviewer Update

thank you Vodacom for excellent service. Thank you for assistance and your going the extra mile for the customer. I highly appreciate you help, your understanding and your solution. THANK YOU

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az.neolife az.neolife's update06 Jun 2017, 16:45
Reviewer Update

thank you Vodacom for excellent service. Thank you for assistance and your going the extra mile for the customer. I highly appreciate you help, your understanding and your solution. THANK YOU