Very upset with the service I recieved

<p>Good day</p> <p> </p> <p>I am very upset with the service I recieve from Vodacom.</p> <p>I've paid my account two weeks back but not the full amount. According to me I owed another R100 and something. Yesterday they turned off my phone. I called them this morning and they told me I still owe R500 and something. How the hell is that possible? This is not the first time this has happened! I am still waiting for a phone battery I ordered from them LAST YEAR, everytime I go in there is some sort of excuse. I had another contract with Vodacom but cancelled the contract in February this year. I filled in a cancellation form and the contract is still ACTIVE and I am still paying! After I asked them numerous times to cancel the contract! How do you expect to recieve new customers if you can't even keep the ones happy you already have??? </p>