SC
Simphiwe C
1 reviews | Active since Apr 2018
17 Nov 2023, 15:22
Very upset client
Very disgusted in you guys since i've asked you to please not continue my contract and then last month i was billed after my contract finished and when i called in i was told that my call has been escalated or the call is being dropped by your agents, i am sick and tired of fighting with you all to get this matter resolved
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Vodacom's replyOfficial
20 Nov 2023, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2023, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team