BJ
Ben J
1 reviews | Active since Dec 2020
16 Jan 2021, 10:03
Very upset
My wife passed away in March 2020. We have called the centre and send all revelant documents to them and gave it to the Nigel branch and still haven't recieve the statement to close the acoount. I am getting frustrated now because the account still adds up every month. I will not pay anything from March 2020!
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Vodacom's replyOfficial
16 Jan 2021, 11:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jan 2021, 11:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team