FK
Faima K
1 reviews | Active since Feb 2020
24 May 2020, 12:38
Very unsatisfied vodacom customer
Despite having written an interview and having vodacom try to rectify the issue with subscriptions coming off my account, they have failed yet again. I am so frustrated with being a vodacom customer. They refunded me airtime for 3 months that was used in subscriptions and from the same refund subscriptions are still being deducted.
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Vodacom's replyOfficial
24 May 2020, 16:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2020, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team