Very Unsatisfied Customer!

To whom it may concern,<br> <br> I am absolutely appalled by the service at Vodacom. <br> <br> Firstly, when I call the Vodacom store, It takes forever to get the call answered. Then when the call is answered, (by a very unhelpful individual), I get put on hold, then the call gets cut & then that process continues every other time thereafter. When I do have the good fortune of getting through to someone, anyone, the level of assistance is not up to mark.<br> <br> I have sent my cell phone in on FOUR occasions (Job number ***) . When I did speak to someone, he said that the cell phone would be sent through to Johannesburg for repairs. It has been two weeks now and I have not heard any news about my phone. This is where I try calling the store and I have problems. <br> <br> Try calling the Vodacom store yourself and see how long it takes to get through. This is process I go through everyday, for my OWN property! How do I tolerate this?<br> <br> I am mortified. For a big company like Vodacom, one would thing that high quality service would be in order. But I see that this is not reason enough for you. You may have the best looking store, but your staff cannot do their job properly.<br> <br>