1 reviews | Active since Jan 2016

13 Jul 2017, 09:50

Very UNPLEASANT marketing call

<p>I received a call from ********** 801. The agent told me my data contract was up for renewal (it in fact expired last year July!) and when I told him I only wanted the best deal on data and no devices, he still insisted that I would get a wifi router. I told him that I had seen this reported in several newspapers and website s and that they quoted fee turned out to not be true. He then PUT THE PHONE DOWN ON ME!</p> <p> </p> <p>Why does Vodacom outsource their cold calling to ************ companies. </p>

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Replies (1)
Vodacom
Vodacom's reply13 Jul 2017, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team